![]() ![]() but he loves getting in the trailer and riding with other horses and taking a walk or 2 to down the beach a couple of days a week, usually we leave him saddled so that he looks a little bit better to the general public who may pass judgment on him rather than calling and asking more information.Īt the farm where he lives he lives in a large pasture with unlimited alfalfa and get to 20% proteins feed twice a day, with two Belgium colts and another old Belgium. The draft horse that you’re showing a photo of is not 300 pounds underweight he’s 30 years old, I wish you would’ve called the company directly and asked for information so you could’ve understood what you were seeing I’m sorry to hear that your review of our company is so incredibly inaccurate. ![]() And make an appropriate response at that time Since 100% of our facility is under video surveillance I will be able to pull up the video from your ride and listen to exactly what your Guide said and see exactly what your Guide was doing at that time. ![]() ![]() As far as you reading any other reviews that were negative, sometimes people have a legit complaint and whenever I am made aware of that situation I always correct it, but sometimes people complain because they’re just simply unhappy people that nothing besides free everything makes happy and there’s nothing I can do about that.Īgain your experience is something I would like to prevent from happening again so please call us directly so I can find out who your guide is. We will also give your family a rain check for a ride as this is not customary to the experience that our customers have. I’m very disappointed to hear that your children were scared, please give us a call so that we may be able to identify exactly which guide you had and deal with them appropriately. The guide is Correct, Horses will kick and will bite at each other and do often, but it should not be presented in a way that should’ve scared anyone but stated his actual fact. This is very disappointing to hear especially since our guides are not allowed to have their private phones at work, please call our office and let them know your ride date and time and your guides name. ![]()
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